I worked with Robert in renting a condo in Carmel Valley. I was looking for a place for myself and two daughters upon separation from my husband. I was. He responded immediately to my initial inquiry and quickly set up a time for us to see the condo. He was professional and patient as my daughters and I checked out every nook and cranny of the condo. We were sold, and very anxious to proceed with sealing a deal.
Robert processed my rental application quickly and, upon approval, offered me a verbal assurance that the condo was mine, pending signature on the lease. He was true to his word, even when the condo owner wanted to rent the unit to someone else who was able to execute a lease and move in several days earlier. Thankfully, he chose not to inform me of this close call until after he confirmed that the condo was indeed mine. For that I was immensely relieved, especially during a fairly stressful and emotional time.
All of my communications with Robert were positive. He responds quickly to e-mails, shows up on time and was very thorough in handling the details of the deal. He helped me inspect the property and called in a plumber to check out and fix a small leak the day my lease took effect. He's professional and personable, and I would absolutely work with him again!